Throughout his career, former Clark County School District Superintendent (1989–2000) Brian Cram took his father's words to heart. He heard them repeatedly over the years as he watched and later, helped, his father clean classrooms at Robert E. Lake Elementary School: this place—the classroom—this is the most important place. Cram was born in Caliente, where his father worked on the railroad. In 1939, when Cram was a toddler, the family moved to Las Vegas and his father found work first as a sanitation engineer at a hospital, and then at CCSD as a custodian. The elder Cram, who spent his formative years in the Great Depression, prided himself on doing "good, honorable work" as a custodian, because the work—the classroom—mattered. Even so, he wanted more for his son. Cram largely ignored his father's advice during his four years at Las Vegas High School, where he ran with The Trimmers car club, wore a duck tail and a leather jacket, and copped an attitude. Cram's swagger, though, d

It was 1964 when Jack Simon met Marcy Stiel at a mutual friend’s wedding. Smitten from the beginning, the couple married shortly thereafter. Thus began their loving partnership that has flourished in business, community involvement, and most importantly in raising their two sons, Ron and Steven. The Simon’s can be a modest power couple. However, they are clearly capable of making things happen. When they first married, Jack was a California electrical contractor and homebuilder and Marcy became his business administrator. The Simons through their Electrical Company, Expo-Tech Electrical & Plumbing Services, Inc. won the contract to provide all of the electrical services for the entire 1984 Los Angeles Olympics, encompassing (26) twenty six venues located in California spanning from San Diego to Stanford University. The trajectory of the business was extraordinary, establishing twelve offices nationwide to provide temporary electrical and plumbing services for conventions and special events. Expo-Tech was eventually bought by industry giant GES. Their success was due in large part to Jack’s technical knowledge and Marcy’s administrative and marketing skills. With entrepreneurial zest, and over the period of eleven years, the couple found their way into the ownership of four local casinos in Elko and Wendover Nevada. Marcy was one of the first women in Nevada to hold multiple gaming licenses. In total, she held four Unrestricted Gaming Licenses. The Simons hosted Passover Seders for the Elko Jewish Community during their ownership of the casinos. In 2004, Marcy and Jack sold the four casino operations. Since moving to Nevada in 1994, the couple has made a warm and lasting impression, being generous in their focus for the well-being of the Jewish community. They are among those that actively paved the way for SB26, which outlaws government bodies from conducting business with companies that boycott Israel. They continue to be tireless advocates and philanthropists in Jewish organizations of Las Vegas and Nevada.

Visionary John Acres likes to use his engineering background and computer expertise to solve problems. He has sold more companies that most people ever form—Electronic Data Technologies, Mikohn Gaming, and Acres Gaming—and he still owns the Acres 4.0 and Gen Seven companies. The 2016 Inductee to the American Gaming Association and the University of Nevada Las Vegas Gaming Hall of Fame reshaped the gaming industry by inventing electronic player tracking, progressive jackpot systems, and loyalty programs. Each innovation focused on customer service—"what would the customer think; what would they like; what would really get them excited; what would get them to come back"—and harkened back to lessons taught him by Norman Little, manager of Mr. Sy's Casino of Fun and one of the first people to hire a teenaged John Acres. In this interview, Acres bookends his remarkable career in gaming with the customer service philosophy of Norman Little as the basis, culminating with solutions to enable g