As Jelindo Tiberti describes his childhood as the youngest of five children growing up on 15th Street, he chronicles a seemingly idyllic time of playing with a large group of neighborhood friends, of doing outdoor chores with his brothers, of spending summers at the family cabin in Utah, of high school dances, and as a high school junior, of meeting Sandee, whom he would marry within two months after they both graduated from the University of Southern California. He talks about his parents: about working for and with his namesake father; about taking his mother to her daily radiation treatments, about cooking his mother's recipes, and about his mother making sure her youngest child earned his college degree before he married. He explains the ubiquity of fencing and shares his experience of taking over Tiberti Fence Company, of retiring and selling the company, and of starting over with Red Star Fence Company. Throughout, Tiberti speaks to living with dyslexia: of attending an after-s

Visionary John Acres likes to use his engineering background and computer expertise to solve problems. He has sold more companies that most people ever form—Electronic Data Technologies, Mikohn Gaming, and Acres Gaming—and he still owns the Acres 4.0 and Gen Seven companies. The 2016 Inductee to the American Gaming Association and the University of Nevada Las Vegas Gaming Hall of Fame reshaped the gaming industry by inventing electronic player tracking, progressive jackpot systems, and loyalty programs. Each innovation focused on customer service—"what would the customer think; what would they like; what would really get them excited; what would get them to come back"—and harkened back to lessons taught him by Norman Little, manager of Mr. Sy's Casino of Fun and one of the first people to hire a teenaged John Acres. In this interview, Acres bookends his remarkable career in gaming with the customer service philosophy of Norman Little as the basis, culminating with solutions to enable g