Cynthia Kiser Murphey was the President and Chief Operating Officer (COO) at the New York-New York Hotel and Casino until May 2020. She worked at the New York-New York for twelve years, first joining the company in Human Resources for the Mirage, then moving to the MGM Grand when it opened 1992 as Senior Vice President of Human Resources. She started the MGM Resort Corporate University program as well as the onsite childcare program while at MGM Resorts.