From the Lincy Institute "Perspectives from the COVID-19 Pandemic" Oral History Project (MS-01178) -- Business interviews file. Note: Perry Ursem's last name is misspelled in the transcript.

Oral history interview with Charles Scott Emerson conducted by Claytee D. White on December 21, 2017 for the Remembering 1 October Oral History Project. In this interview, Charles Scott Emerson discusses his work with the American Red Cross and the disaster relief the organization provided during the aftermath of the October 2017 mass shooting in Las Vegas, Nevada. The interview begins with a discussion on Emerson's early life and career in Missouri and how he moved to Las Vegas in 2004. Emerson talks about the American Red Cross response plans and coordinated operations that are in place for when the community is faced with a disaster, going into specific detail on the community-wide response to the October 1, 2017 shooting. He gives a behind-the-scenes glimpse into how relief work is organized, using this interview as a chance to praise the hidden heroes of the October 2017 tragedy, including the people at the Family Assistance Center, the Attorney General's Office, the Driver's License Bureau, and the Coroner's Office, as well as mental health providers, child care workers, blood donors, and more. Throughout the interview, Emerson puts special emphasis on the importance of community in order to offer support in the aftermath of a tragedy as well as to prevent a man-made tragedy from occurring again.