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134 We trust you w ill make the matter presented herein a matter for Board discussion and action and so advise us of your findings. Yours very truly, * SAL S A G E V H O T E L C O I N C . /s/ ABE MILLER Abe P. M ille r Memorandum to Mr* Luce: April 8, 1959 W ith reference to the attached letter from Abd P.' M ille r, statement N o . 4 is not correct since all accounts were billed on a flat rate basis during the period mentioned. O n August 6 , 1957, the Board ordered all accounts to be billed on a flat rate basis commencing the following d a y, August 7 . N o choice as to the method of billing was provided for. O n October 2 , 1957, the Boatd returrted all commercial accounts to a metered basis effective September 30 (retroactive - since the September 30 bills had not actually been issued). It was at this time that residential customers were given the option of returning to metered rates. M r. M iller's regular billing date was the 12th of the month so that he re’ceived two bills on'a flat rate basis, namely, those for August 12 and'September 12. He objected to paying flat rates for those two months and calculated what his metered b ill would have been, paying that amount, which was $97.88 less then actually b ille d . /% / W . C . RENSHAW President Luce explained that he'had not been on the Board at the time M r. M iller referred to, but similar cases were considered by the Board after he was a member. He noted that other complaints had been dropped and the bills paid after the Board explained that a ll customers had been on the same rate and that no preference hadbeen shown any customer. Manager Renshaw explained that the original intent was to bill the accounts under the metered rate as fast as the meters were inStal led. However, during the summer of 1957 the Board was flooded with complaints and protests from customers on the meter rate and It was decided to g ive up metered billing until 90 per cent of the meters were installed. He pointed out that during the many protest meetings very few of the commercial users appeared to request* that they be allowed to remain on metered rates. O n ce they had been returned to the flat rates, they realized that they would suffer and had requested the Board to allow them to return to metered rates. The Board in considering this request found that it posed a financial question, since it would, in effect, allow everyone with a lower metered b ill to return to the metered rate. The Manager then made