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Transcript of interview with Zach Mossman by David G. Schwartz, January 5, 2017

Document

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Narrator

Date

2017-01-05

Description

Zach Mossman graduated from the University of Nevada, Las Vegas and started in the gaming industry in the marketing department at the Treasure Island. From there, Mossman assisted in the opening of the ARIA in 2009 as a slot analyst before going to the Cosmopolitan of Las Vegas in 2010 to become a slot performance manager and eventually director of slot operations. He would eventually work for International Game Technology (IGT) before going to the Baha Mar in the Bahamas to become director of slot operations. Mossman currently works for Scientific Games as director of product management, overseeing the game theme content, schedule, and production for the company’s slot platforms and product. The interview with Zach Mossman begins with his discussion of his career progression through several Strip properties and companies in both the operational and manufacturing side of the slot industry. Mossman then explains what drew him to slot operations and goes on to describe the process of dealing with slot vendors. He then provides his philosophy on which qualities make both good and bad slot managers, particularly when dealing with employee teams and casino guests. The interview then shifts to a discussion on what guests want when playing slots and a following discussion on the importance of time on device. Mossman also describes how the slot department works with other casino departments and then explains how both free play and ticket-in, ticket-out have changed slot machines over time. He later provides his views on what the future of the slot industry will look like and then describes his personal extent of gambling. The interview concludes with his advice to young people who want to go into slot operations as a career.

Digital ID

OH_02930_book
    Details

    Citation

    Zach Mossman oral history interview, 2017 January 05. OH-02930. [Transcript]. Oral History Research Center, Special Collections and Archives, University Libraries, University of Nevada, Las Vegas. Las Vegas, Nevada. http://n2t.net/ark:/62930/d1q52jg4p

    Rights

    This material is made available to facilitate private study, scholarship, or research. It may be protected by copyright, trademark, privacy, publicity rights, or other interests not owned by UNLV. Users are responsible for determining whether permissions are necessary from rights owners for any intended use and for obtaining all required permissions. Acknowledgement of the UNLV University Libraries is requested. For more information, please see the UNLV Special Collections policies on reproduction and use (https://www.library.unlv.edu/speccol/research_and_services/reproductions) or contact us at special.collections@unlv.edu.

    Standardized Rights Statement

    Language

    English

    Format

    application/pdf

    i An Interview with Zach Mossman An Oral History Conducted by David G. Schwartz Slot Operations Oral History Project Center for Gaming Research Special Collections Oral History Research Center University Libraries University of Nevada, Las Vegas ii