D. Taylor knew from the time he graduated Georgetown University he wanted to make his career in the labor movement. He credits his Virginia-born mother as an early mentor; she was at once “nice,” “tough,” “genteel,” and “liberal,” and she instilled these values in her son. As a new college grad, Taylor headed west to Lake Tahoe, where he was hired in 1981 by the Culinary Union to organize workers and oversee an eleven-and-a-half-month strike. Culinary then sent him to organize Las Vegas in 1984, a few years after Ronald Reagan crushed the 1981 Professional Air Traffic Controllers Organization strike and only months after the Amalgamated Transit Union strike against Greyhound went down in defeat. In this interview, Taylor recalls that in 1984, most Las Vegas casinos were no longer owned by individuals and families but by multinational corporations that refused to negotiate improved health insurance coverage for their workers. Taylor led a citywide strike that ultimately cost the union six casinos and about eight thousand members. In 1987, Culinary sent him back to Las Vegas, where he has remained. He tells the history of the union in Las Vegas and its leadership, especially crediting Al Bramlet in the 1970s for recruiting a diverse workforce and promoting casino hiring through the union. In 1987 Taylor changed the union rep structure to give a larger voice to Las Vegas’s racially diverse workforce and began recruiting potential leaders of color (like Hattie Canty)—thus, he followed Bramlet’s lead but pushed it further to create a truly bottom-up organization. The husband and father is especially proud of the various programs Culinary Workers Union Local 226 has implemented to improve the lives of Las Vegas union workers and their families but sees widening gaps in the city between those who have great wealth and those who do not. To Taylor, his work is “always about the members. They endure so much. They sacrifice so much.”

Will Provance was born in Mississippi and grew up mostly in St. Louis, where he earned his undergraduate degree at the University of Missouri before earning a Master’s in Business Administration from Shiller University. Provance would eventually attend the University of Nevada, Las Vegas where he earned a Master of Science in Hotel Administration. He started in the gaming industry as a pool manager at Sunset Station, where he would eventually become slot analyst before entering Station Casinos’ management development program. Provance then trained in various positions at Red Rock Resort prior to moving to Green Valley Ranch as a shift manager. He then went back to Sunset Station to become slot operations manager and was promoted to director of slots at that property. Provance is currently the director of VLT operations at Hard Rock Rocksino Northfield Park in Northfield, Ohio. Provance’s interview begins with his discussion of the various roles he has held in the gaming industry, including the types of duties he was assigned at the different properties. He then describes the difference between managing slot machines in his earlier positions and video lottery terminals (VLTs) in his current position in Ohio. Provance then mentions some of the mentors he has had in his career, and he describes what he believes are the qualities of both good and bad slot managers. He also discusses what he believes makes a good slot floor, including the process of working with slot vendors in getting new slot machines for the slot floor as well as working with other departments in the casino. Provance then talks about how slot operations has changed since he started in the industry and what he thinks the future of slot machines will be, specifically regarding skill-based gaming. The interview concludes with Provance’s discussion of his personal gambling and his advice to young people who want to go into the slot industry.