In this interview, Urban discusses her upbringing in Las Vegas, and childhood friendships, many which came from within the Jewish community. She talks extensively about her professional career and passion for mediation as a strategy for problem-solving. In addition, Urban describes her community service commitments over the years, including her current role with Nevadans for the Common Good. Urban married Andrew Urban Jr. in 1983, and the couple have a son, Andrew Urban III.

Throughout his career, former Clark County School District Superintendent (1989–2000) Brian Cram took his father's words to heart. He heard them repeatedly over the years as he watched and later, helped, his father clean classrooms at Robert E. Lake Elementary School: this place—the classroom—this is the most important place. Cram was born in Caliente, where his father worked on the railroad. In 1939, when Cram was a toddler, the family moved to Las Vegas and his father found work first as a sanitation engineer at a hospital, and then at CCSD as a custodian. The elder Cram, who spent his formative years in the Great Depression, prided himself on doing "good, honorable work" as a custodian, because the work—the classroom—mattered. Even so, he wanted more for his son. Cram largely ignored his father's advice during his four years at Las Vegas High School, where he ran with The Trimmers car club, wore a duck tail and a leather jacket, and copped an attitude. Cram's swagger, though, d

At the time of this interview, Don Ross has devoted nearly four inspirational decades of his life in the hotel and hospitality industry. In December 1987, at the age of 29, he accepted a position with Caesars and is now the Vice President of Catering, Conventions & Events for Caesars Palace Las Vegas. Don shares personal stories that lead to his “Don-mode” of providing a high level of customer service. From experiences with his grandparents to an extraordinary upbringing in his parents’ business, Green Chimneys, in Brewster, New York, Don received a surprisingly well-rounded educational foundation. As Don discovered his natural innate ability to serve others in the hospitality industry, he thrived and has never looked back. In recent years, his leadership talents and giving nature have been honored. In 2009, he was one of three distinguished industry executives recognized for their exceptional contributions to the hospitality industry as an “Industry Executive of the Year” during UNLV Harrah College of Hotel Administration’s 5th Annual Vallen Dinner of Distinction. Over the years, he has been honored for his work with Opportunity Village, his Jewish community involvement, and his continued work with Green Chimneys among many other organizations and causes.