At the time of this interview, Don Ross has devoted nearly four inspirational decades of his life in the hotel and hospitality industry. In December 1987, at the age of 29, he accepted a position with Caesars and is now the Vice President of Catering, Conventions & Events for Caesars Palace Las Vegas. Don shares personal stories that lead to his “Don-mode” of providing a high level of customer service. From experiences with his grandparents to an extraordinary upbringing in his parents’ business, Green Chimneys, in Brewster, New York, Don received a surprisingly well-rounded educational foundation. As Don discovered his natural innate ability to serve others in the hospitality industry, he thrived and has never looked back. In recent years, his leadership talents and giving nature have been honored. In 2009, he was one of three distinguished industry executives recognized for their exceptional contributions to the hospitality industry as an “Industry Executive of the Year” during UNLV Harrah College of Hotel Administration’s 5th Annual Vallen Dinner of Distinction. Over the years, he has been honored for his work with Opportunity Village, his Jewish community involvement, and his continued work with Green Chimneys among many other organizations and causes.

A resident of Southern Nevada from the age of three, Susan Watson shares her memories of growing up and living in Las Vegas. After a year in Boulder City, Susan's father bought an old army barrack and converted it to a home in North Las Vegas; Susan remembers playing in the desert with her siblings and attending elementary and middle school before starting at Rancho High. Watching her mother design costumes for Strip performers and beautiful dresses for her own high school dances no doubt helped Susan develop her own sense of taste and style - something that she would put to good use over many years as an interior designer. Before that though, Susan shares her memories of what life was like in the Las Vegas of the 1950s and 1960s: cruising Fremont Street; movie nights; after-school work; favorite teachers; lunches on the lawn; and dance club. All combine to paint a vivid picture of a smaller town and a simpler time in the Las Vegas valley.