Oral history interview with Will Provance conducted by David Schwartz on July 14, 2016 for the Slot Operations Oral History Project. Provance discusses his various roles in the gaming industry the difference between managing slot machines in his earlier positions and video lottery terminals (VLTs) in his current position in Ohio. He also discusses what he believes makes a good slot floor and how slot operations has changed since he started in the industry.
Oral history interview with Juan Saa conducted by David G. Schwartz on November 21, 2016 for the Slot Operations Oral History Project. Saa discusses his start in the technical side and his eventual move into an operational role in the casino industry. He talks about his experience as a director, specifically the responsibilities involved, and the type of staff being supervised. Saa then describes what he believes are the biggest changes in the slot industry, specifically with ticket-in, ticket-out (TITO); and slot analysis.