Will Provance was born in Mississippi and grew up mostly in St. Louis, where he earned his undergraduate degree at the University of Missouri before earning a Master’s in Business Administration from Shiller University. Provance would eventually attend the University of Nevada, Las Vegas where he earned a Master of Science in Hotel Administration. He started in the gaming industry as a pool manager at Sunset Station, where he would eventually become slot analyst before entering Station Casinos’ management development program. Provance then trained in various positions at Red Rock Resort prior to moving to Green Valley Ranch as a shift manager. He then went back to Sunset Station to become slot operations manager and was promoted to director of slots at that property. Provance is currently the director of VLT operations at Hard Rock Rocksino Northfield Park in Northfield, Ohio. Provance’s interview begins with his discussion of the various roles he has held in the gaming industry, including the types of duties he was assigned at the different properties. He then describes the difference between managing slot machines in his earlier positions and video lottery terminals (VLTs) in his current position in Ohio. Provance then mentions some of the mentors he has had in his career, and he describes what he believes are the qualities of both good and bad slot managers. He also discusses what he believes makes a good slot floor, including the process of working with slot vendors in getting new slot machines for the slot floor as well as working with other departments in the casino. Provance then talks about how slot operations has changed since he started in the industry and what he thinks the future of slot machines will be, specifically regarding skill-based gaming. The interview concludes with Provance’s discussion of his personal gambling and his advice to young people who want to go into the slot industry.

Exterior view of the diagnostic out-patient building, Southern Nevada Memorial Hospital in Las Vegas. The building was designed by Harry H. Whiteley and Associates, Architects, and Engineers. In 1986 Southern Nevada Memorial Hospital was renamed the University Medical Center, or more commonly referred to as, "UMC". The back of the photograph reads, "Frank and Virginia Ball Studio 222 South 2nd Street Las Vegas, Nevada." Site Name: University Medical Center of Southern Nevada (Las Vegas, Nev.) Street Address: 1800 West Charleston Boulevard