Transcript of interview with Charlie Lombardo by David G. Schwartz, June 28, 2016

Charlie Lombardo, originally from Buffalo, New York, came to Las Vegas after joining the Air Force where he worked as a machinist. Lombardo’s start in the gaming industry involved installing and operating coin wrapping machines for a local company that served various casinos. He then worked for Glory, a Japanese coin wrapping company, in several positions. Lombardo later became a slot technician at the MGM and stayed there after it was sold to Bally’s in 1986 where he later became assistant slot manager, slot manager, director, vice president, and senior vice president at that property. The interview with Lombardo starts with a brief description of his background and experience working with coin wrapping machines. He also talks about his experience in witnessing and surviving the MGM fire of 1980 and his subsequent work in reopening the property, a process that allowed him to learn the operational and technical aspects of slot machines. Lombardo later speaks about what he believes makes both good and bad slot managers. He also describes his experiences in laying out slot floors as well as his philosophy on what he believes makes a good slot floor. Lombardo then describes his experience working with vendors and how he developed successful relationships with them in bringing in new slot machines. He also describes some of the changes in slots and slot management over the years, including the early history and background of both the Megabucks and Pot of Gold slot jackpots. Lombardo concludes the interview by answering the question of whether he gambles, and he provides advice to those who are interested in going into slot management as a career.