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From the Lincy Institute "Perspectives from the COVID-19 Pandemic" Oral History Project (MS-01178). Slide deck from "How COVID-19 Changed Us: Compassion, Leadership, and Policy" presentation in Greenspun Hall.
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man003226. Lincy Institute "Perspectives from the COVID-19 Pandemic" Oral History Project, 2021-2024. MS-01178. Special Collections and Archives, University Libraries, University of Nevada, Las Vegas. Las Vegas, Nevada. http://n2t.net/ark:/62930/d11j9d48q
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H O WCOVID-19
CHAN
GEDUS
Compassion, Leadership, and Policy
GreenspunH a l lAuditorium Tuesday, April 2 , 2024
9:00a.m.- 11:00a.m.
UNIV |THE LINCYINSTITUTE
} The Lincy Institute is a public policy center that conducts and supports research that focuses on improving Nevada’s education, governance, health, and social services, as well as strengthening its economy and communities.
}This research is used to inform policy interventions to address Nevada’s most pressing issues and problems.
} The Lincy Institute was established in 2009 by a generous gift from The Lincy Foundation.
} The Data Hub contains 20+ COVID-19 related fact sheets and visualizations.
} Economic Development
} Governance Modernization
} K-12 Education
} Higher Education
} Transportation
} Housing
} Climate Change and Sustainability
Magdalena Martinez, Ph.D. Rowan University
ROBERT LANG, PH.D. | LINCY ENDOWED CHAIR IN URBAN AFFAIRS EXECUTIVE DIRECTOR I BROOKINGS MOUNTAIN WEST | THE LINCY INSTITUTE GREENSPUN COLLEGEKOeF lUlRiaBnANnABFFeAaIRvSe|rUsN,IPVEhR.SDITY. OF NEVADA, LAS VEGAS
University of Nevada, Las Vegas
Greenspun Hall Auditorium University of Nevada, Las Vegas
} Over 12,000 Nevadan lives lost, impacting communities of color disproportionately
} An unprecedented mobilization of public health and economic resources at all levels of government
} Nevada experienced the highest unemployment rate in the country
} Public and private organizations forced to adapt their operations without a playbook
} Profound challenges to leadership that resulted in real-time organizational learning
} Studying this experience from the perspective of leaders who coordinated the response can inform strategies to better prepare for future crises
} Research Question:
◦ How did leaders in Nevada experience and respond to the impacts of the COVID-19 pandemic?
} Interviewee Selection:
◦ Purposive sampling and a complementary snowball approach of leaders of community and public organizations, business and industry, K-12 and higher education, elected officials, and economic development agencies
◦ 86 individuals were interviewed } Interview Questions:
◦ Questions and follow-ups captured the complexities facing the leadership sectors
Challenges created by the shutdown of nonessential businesses and the in-person delivery of governmental services
and the adoption of remote work protocols
The challenges and opportunities the pandemic engendered The lessons learned from these experiences
} Data Analysis:
◦ Iterative process to evaluate themes, patterns, and ideas that emerged from the interviews
◦ Each transcript was coded to disaggregate data into discrete quantities examined to identify categories ◦ The research team used a qualitative software data management system to organize the output
} Analytical Framework:
◦ Interview codes were informed by the interview protocol that sought to capture organizational challenges,
opportunities, and lessons learned
◦ Subsequent analysis revealed interview categories and themes that were informed by existing research on governance and leadership
} Asian Community Development Council
} PACT Coalition for Safe and Drug-free Community
} Nevada HAND
} Nevada Housing Coalition
} Neighborhood Housing Services of Nevada
} Nye Communities Coalition (2)
} United Way of Southern Nevada
} SafeNest
} Nevada COVID Task Force (2) } HELP of Southern Nevada
} American Civil Liberties Union } Mexican Consulate of Las Vegas } Vote Nevada
} True Beginnings Divinity House
} Elaine Wynn Foundation
} The Corporation for Supportive Housing
} Moonridge Group
} Wynn Resorts
} Economic Development Authority of Western Nevada } Nevada Cannabis Association
} Latin Chamber of Commerce (2)
} The Broadband Group
} Las Vegas Chamber of Commerce
} Elko Convention and Visitors Authority
} Nevada Resorts Association
} Las Vegas Global Economic Association (2)
} Nevada Energy
} Culinary Union (3)
} The Nevada Independent
} Las Vegas Sun
} Elko County School District
} Clark County School District (2)
} Nevada Department of Education
} Clark County Education Association (2) } Nevada Public Education Foundation
} Opportunity 180
} University of Nevada, Las Vegas (2)
} Nevada State University
} University of Nevada, Reno
} College of Southern Nevada
} Great Basin College (2)
} Truckee Meadows College
State and Local Governments } Governor’s Office (1)
} Clark County (2)
} City of Henderson (3)
} City of North Las Vegas (1) } Boulder City (1)
} City of Las Vegas (1)
} City of Reno (1)
} Washoe County (2)
} Washoe County Health District (1) Total 13
Elected Officials
} Governor’s Office (1)
} Nevada Legislature (4)
} City of Las Vegas (3)
} City of Reno (1)
} City of North Las Vegas (1 not 2?)
} City of Henderson (1)
} Clark County Commissioners (2)
} Washoe County Commissioners (1)
} Board of Regents of the University of Nevada (2) } Clark County School District (2)
} Nevada State Board of Education (1)
Total 19
} Categories:
◦ Regional Governance
◦ Collective Leadership and Civic Capacity ◦ Communication
} Identification of policy challenges for each category
} Theme 1: Coordination of Networks
Challenge: How to grow existing networks into agile, high-capacity systems able
to expand in crisis and succeed in everyday practice.
} Theme 2: The Efficacy of Collaboration
Challenge: How to collaborate effectively and amplify those qualities in formal
and informal governance structures.
} Theme 3: Organizations Learned to Lead Together
Challenge: How to augment capacity through creative governance solutions that cross sectors.
} Theme 1: The Urge to Help Led to a Surge in Civic Capacity
Challenge: How to reframe leadership to activate civic capacity and create
leadership pipelines.
} Theme 2: The Pandemic Brought Attention to Mental Health
Challenge: How to teach leadership attributes such as compassion and humility as
part of how organizations prepare future leaders.
} Theme 3: Organizations Had to Develop a Renewal Mindset, Accepting the Present and Planning for the Future
Challenge: How to instill a renewal mindset and an understanding that failure is natural and necessary for organizational learning.
} Theme 1: Disagreement Can Spark Innovation When Consensus is Not Possible Challenge: How to sustain trust through authentic dialogue even when
consensus is not feasible.
} Theme 2: The Pandemic Amplified Inequity and Distrust
Challenge: How can authentic communication be used to improve bureaucratic responsiveness and develop policy networks to support social and economic equity.
} Theme 3: The Pandemic Heightened an Evaluation of Purpose, Values, and Beliefs
Challenge: How can inter-sectoral communication affirm action and values to support a purpose-driven culture of concern for Nevada’s well-being.
} Conference Presentations:
◦ Martinez,M.(2024,March).HSIs:LessonsonLeadershipandLearninginTimesofTraumaandBeyond.Presentationatthe
annual meeting of the American Association of Hispanics in Higher Education, St. Louis, MO.
◦ Martinez,M.,Beavers,K.,&Cummings,T.(2023,Nov.).Post-Pandemic:Purposes,Politics,andPracticesofHigherEducationin
Nevada. Paper presentation at the annual meeting of the Association for the Study of Higher Education, Minneapolis, MN.
◦ Beavers,K.,Martinez,M.,Cummings,T.,&Solano-Patricio,E.(2023,April).PandemicInequity:Nevada’sExperience.
Conference presentation for the Annual Western Political Science Association Meeting, San Francisco, CA
◦ Beavers,K.,Martinez,M.,Cummings,T.,&Solano-Patricio,E.(2023,April).WhatHomeMeansinNevada:Aresponseto Inequity Amplified by Crisis. Paper presentation for the Urban Affairs Association Annual Meeting, Nashville, TN.
} UNLV Special Collections Archives:
◦ “PerspectivesfromtheCOVID-19Pandemic:LeadershipandLearninginNevada”
} Podcast Series:
◦ “ConversationtoTransformation:PossibilitiesBorneFromthePandemic”
} Economic Development
} Governance Modernization
} K-12 Education
} Higher Education
} Transportation
} Housing
} Climate Change and Sustainability